Your privacy matters to us. This policy explains exactly what personal data 17ph collects, why we collect it, how we use it, and the rights you have over your own information.
Privacy at a Glance
These cards highlight the key pillars of how 17ph handles your personal data. The complete legal text is available in the sections below.
17ph collects only the personal data necessary to operate your account, process transactions, verify your identity, and comply with Philippine regulatory requirements — nothing more.
Your data is used to manage your 17ph account, process PHP deposits and withdrawals via GCash and other local methods, personalise your experience, and meet our legal obligations.
17ph does not sell your personal data. We share information only with trusted service providers — such as KYC verification partners and payment processors — strictly on a need-to-know basis.
All data transmitted to and from 17ph is protected by 256-bit SSL encryption. Internal access to player data is restricted to authorised personnel only, with strict access controls in place.
As a 17ph player, you have the right to access, correct, or request deletion of your personal data. You may also object to certain types of processing or request a copy of your data at any time.
17ph uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings.
This Privacy Policy ("Policy") describes how 17ph ("17ph," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the 17ph online gaming platform available at https://17ph.app and all associated services (collectively, the "Platform").
17ph is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Policy applies to all personal data collected through the Platform, including data provided during registration, account use, customer support interactions, and any other engagement with 17ph services. It does not apply to third-party websites or services that may be linked from the Platform.
17ph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
17ph uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Identity verification and KYC compliance | KYC documents, registration data |
| Processing deposits and withdrawals in PHP | Financial data, identity data |
| Providing and personalising gaming services | Usage data, transaction data |
| Fraud prevention and security monitoring | Technical data, transaction data |
| Anti-money laundering (AML) compliance | Financial data, identity data, KYC data |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring and intervention | Usage data, transaction data |
| Sending service notifications and updates | Contact data, communications preferences |
| Platform analytics and performance improvement | Technical data, usage data (anonymised where possible) |
17ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
17ph processes your personal data on the following legal grounds under the Data Privacy Act of 2012 and applicable regulations:
17ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party vendors engaged by 17ph to provide services on our behalf, including KYC and identity verification providers, payment processors (including GCash, PayMaya, BPI, BDO, and Metrobank integrations), cloud hosting providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only as instructed by 17ph and in accordance with applicable data protection laws.
17ph may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under AML regulations and any applicable gaming regulatory framework.
In the event of a merger, acquisition, restructuring, or sale of all or part of 17ph's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
17ph may share your data with other third parties where you have provided explicit consent for such sharing.
17ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years from transaction date (AML requirement) |
| Customer support communications | 3 years from last interaction |
| Technical and usage logs | Up to 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 17ph's data disposal procedures. Where data is anonymised, it may be retained indefinitely for analytical purposes as it can no longer be linked to any individual.
17ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
17ph uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain session continuity, and gather analytics data. The types of cookies we use include:
These cookies are essential for the Platform to function correctly. They enable core features such as keeping you logged in to your 17ph account, maintaining your session security, and remembering items in your game queue. These cookies cannot be disabled without significantly impairing Platform functionality.
These cookies collect anonymised information about how visitors use the 17ph Platform — such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve Platform performance and user experience.
These cookies allow the Platform to remember your preferences, such as your preferred language, display settings, and recently played games, to provide a more personalised experience.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 17ph Platform. Strictly necessary cookies cannot be disabled through browser settings without impacting your ability to use the Platform.
Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by 17ph:
Request a copy of the personal data 17ph holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a structured, machine-readable copy of the personal data you have provided to 17ph, where technically feasible.
Withdraw consent for any processing activity based on consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact the 17ph Data Protection Officer via the contact details provided in Section 13. 17ph will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 17ph Platform is strictly intended for adults aged 21 years and above. 17ph does not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is conducted during the registration process, and additional verification may be requested at any time.
If 17ph becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage account will be forfeited.
The 17ph Platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies solely to the 17ph Platform and does not govern the privacy practices of any third-party websites or services.
17ph is not responsible for the content, privacy policies, or data handling practices of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing any personal information.
17ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We recommend reviewing this Policy periodically to stay informed about how 17ph protects your personal data. Your continued use of the Platform following any updates constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 17ph, please contact our Data Protection Officer:
For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page. For a full overview of your legal rights and obligations on the Platform, please review our Terms & Conditions.
Play with Confidence
17ph is built for Filipino players who value both great gaming and genuine data privacy. Create your account today and experience a platform that puts you first.
Must be 21 or older to register. Please gamble responsibly.